Frequently Asked Questions

Keep Your Big Dam Adventure Smooth Sailing

Have questions about your Big Dam Waterpark adventure? Find answers to commonly asked questions below and get ready to make a splash!

General Info

Contact Information

For all Email Inquiries, please reach out to us at info@bigdamwaterpark.com.

I'd like to submit a donation request. How do I submit one?

Big Dam Waterpark is proud to support our local community. We will consider a wide range of causes, from national charities to local causes and events. Requests for support are accepted via U.S. mail, (no walk-up solicitations, faxes, telephone calls or emails) on organization letterhead that includes a copy of the IRS determination letter indicating 501c(3) status. In addition, the organization’s federal identification number should be provided. Please allow 3 weeks for a response to your request.
All causes must be both non-profit and charitable in nature. We are unable to support the following requests:

Semi-pro athletic sponsorships

  • Scholarships
  • Requests from or benefiting individuals
  • Picnics or gatherings for other for-profit companies
  • Political parties, candidates or issues
  • Homeowners associations, athletic clubs or other organizations that are non-profit but are not charitable in nature
  • Independent film or video productions
  • Beauty pageants

Big Dam Waterpark receives a large number of requests for assistance; unfortunately we cannot support or answer every request. When we are able to honor a request, we make every effort to notify the organization by mail as expediently as possible. Please allow ample time for a response when making a request.

Request should be mailed to:
Big Dam Waterpark
Attn. Public Relations
5501 Crossroads Parkway,
Texarkana, AR 71854

What are the park hours for this season?

In general, our hours are as follows:

Day Open Hours
Monday 11:00am – 6:00pm
Tuesday 11:00am – 6:00pm
Wednesday 11:00am – 6:00pm
Thursday 11:00am – 6:00pm
Friday 11:00am – 9:00pm
Saturday 11:00am – 7:00pm
Sunday 11:00am – 6:00pm

Please check the website for up-to-date hours and follow our Facebook page for the latest updates.

I need to leave the park. Can I come back in?

Of course, you can! Guests may exit the park and re-enter throughout the day. Upon exiting, guests must have their hands stamped by security for re-entry into the park.

Rides, Attractions, & Amenities

My child doesn't meet the height requirement. Are there rides for smaller children?

Absolutely! Our park has a designated kids area with rides safe for small children and a shallow pool. Big Dam is a family-oriented waterpark and we strive to create a fun experience for people of all ages.

For more information on the rides, follow the link below:

Rides & Attractions Page

How tall do you have to be to ride? What about weight?

Some rides require a minimum height of 42″. For information on individual ride height requirements, please visit the “Rides and Attractions” page.

The weight limit is 280 pounds for the body slides and for a single tube rider. The combined weight limit for two people on a double tube is 400 pounds. One person cannot use a double tube.

Link for Rides & Attractions info:

Rides & Attractions Page

Food & Drink

Can I bring a cooler inside the park?

We do allow our guests to bring their personal coolers inside the park if they purchase a $30 Cooler Pass at the ticket window or online. Coolers must be no larger than 48 quarts, contain no glass or alcohol, must close properly (not spewing over), contain no grilled or restaurant food, and everything must fit inside. The $30 Cooler Pass is only valid for one use and may enter the park only once.

For more information on Food & Drinks, please use the following link:

Food & Drinks Page

What are my options for eating while at the park?

We have a few options for dining during your time at the park. Of course we have our various concession stands that have yummy food; everything from hot dogs, nachos, pizza, and so much more.

We also have our $30 Cooler Pass. With this, you are allowed to bring up to a 48 quart cooler inside the park filled with all your favorite sweets and eats.

We also have picnic areas located just outside of the park if you would prefer to bring your own food and sit out there at no additional charge.

Please no glass or alcohol.

For more information on Food & Drinks, please use the following link:

Food & Drinks Page

Do you sell unlimited drink wristbands?

We do have Unlimited Drink Wristbands available for purchase online or at our food booths.
They are $10.00 + tax each. These allow you to get unlimited fountain drinks throughout your stay at our park. Unlimited Drink Wristbands are only valid for the day they are purchased.

For more information on Food & Drinks, please use the following link:

Food & Drinks Page

Am I allowed to bring a snack inside the park for my toddler?

Yes, a toddler-type snack that is “appropriate” in quantity for the little one during your visit will be allowed inside the park at no charge.

No glass, please.

Birthday Parties & Groups

Can I rent out the entire park?

We do allow groups to rent out our entire park.

Park buyout is priced per hour for up to 500 guests. Any guest over the 500 count will cost $5.00 + tax. There will be a $500 lighting fee for any parties that end after 8:30 PM. To schedule, please click the link below to download the form.

Download Link – Private Event Form:

Download Private Events Form

I would like more information about your Benny Bash Parties. What comes with it? How much?

We have updated/upgraded our Benny Bash Birthday Parties! Below is what is included:

Splash Bash:
• 10 Admission Tickets
• 10 Meal Vouchers
• 2 Reserved Tables

The Birthday Bash can be booked online. You can bring in your own cake or cupcakes. Each person entering the park must have their own ticket. Children 2 and under get in for free.

For more information or to book a Benny Bash Party, please follow the link below:

Birthdays Page

How do I book a group visit to the park?

Have a larger group you would like to bring out to the park? We host family reunions, organization appreciation events, girl scout and boy scout troops, and much more.

Group Rates start at 15 or more guests and are available during normal operating hours. Group Rates require at least a three day advance reservation with a 50% deposit.

For more information on our group events, please follow the link below:

Group Events Page

Cabana & Locker Rentals

I would like to rent a Cabana. How can I do that? What comes with it?

For an extra special place to enjoy your day at the park, you can rent one of our special cabanas by booking online. These private areas sell quickly so we recommend that you reserve yours in advance. If there is availability on the day of your visit, you are able to rent it at the ticket window as well.

Cabana rentals include seating for 6 guests, 6 unlimited drink wristbands, and your own private locker. Admission is NOT included with cabana rentals.

For more information on Cabanas & Rentals, please visit the following link:

Cabanas Page

How much does it cost to rent a Locker?

Locker rentals are NOT available online and must be rented at the park. Rental availability is based on a first-come first-serve basis.

For more information on Cabanas & Rentals, please visit the following link:

Cabanas Page

Submit a New FAQ

Have a Question You can’t Find?

Don’t see your burning question in our FAQs? No worries! Share your inquiry with us, and we’ll get back to you with the answer you need.

Your feedback is invaluable to us as we strive to provide the best experience for our guests. If there’s something you’re curious about or need clarification on, simply fill out the form to submit your own question.

Our team is dedicated to addressing your inquiries promptly and ensuring that your Big Dam Waterpark adventure is as smooth and enjoyable as possible.

Park Hours

Know before you go

 

  • Sunday - Thursday: 11:00 AM - 6:00 PM
  • Friday: 11:00 AM - 9:00 PM
  • Saturday: 11:00 AM - 7:00 PM

2024 Season: May 25th - September 2, 2024

*Park hours subject to change. Follow us on Facebook for the latest updates

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